I keep watching with interest, the continuing saga of the scriptwriters in the US. These people have apparently been on strike since 5th November 2007 and, as usual, it is all about money. The consequences of this are dire – for goodness sakes we missed out on the Golden Globes and there are rumours that the TV networks could run out of Grey's Anatomy ….. could it be that people need to resort to conversation?
Interestingly, I am not sure that the popular User Generated Content sites are suffering the same shortage of content. Youtube now apparently hosts over 65,000,000 videos – and some of these are fantastic content.
At play here are a number of interesting trends. The changing options for consumption of video content ("snacking" on smaller, self contained rich media content pieces) and increased variety of mechanisms to access this content. Increasingly, the mobile handset will be used to access this content, as will connected TVs (such as the one announced by Panasonic which will connect to YouTube) and other IP enabled devices. Rich media entertainment is changing and the options available for consumers to pick and mix the content they want to see are greater than ever before.
There are some players out there who are embracing these changes now – working on strategies which spread the content over a range of channels and integrate these to provide a coordinated, complimentary offering. Some of these are even engaging the consumers in the process, with consumer feedback and contributions shaping the overall content experience. I am not talking about the reality TV genre as we now it now, I am talking about "Wiki-scripts" where the community contributes to the storyline and dialogue, and other initiatives which challenge the traditional model. It is yet to be proven that this model will generate sustainable supplies of good quality, consistent content, but a "drought" of established content may create the catalyst for this to be tested.
This, of course, presents some great opportunities and also challenges for marketers. Lining up your offer with content which is in demand, is a great way to reach targeted customers, who are consuming entertainment and content in a form and at a time they want to consume it. It might even follow that if these consumers have contributed to defining what this content is, it may be even more effective in reaching those target customer segments. There are even opportunities for marketers to create their own content and explore these increasingly popular channels. It may also provide a working case study of the opportunities to use collaboration as a way to develop advertising content and concepts …. another sign of evolution and innovation that digital services enable.
I remember someone once told me that one of the risks of "challenging the status quo" can sometimes be that you end up with an outcome you may not like. In forcing the hands of the networks and the content distributors, the scriptwriters may find out that the new world they create may not be the one they set out to find, and it may motivate others in the market to explore new and innovative ways to satisfy their requirements.